Frequently Asked Questions (FAQ)

1. How many objects are exhibited at The World of Coffee Museum? Where were these objects from?

Currently, over 10,000 objects are in the possession of The World of Coffee Museum. They came from all around the world, from England to Germany, France, Italy, Netherlands, Ethiopia, Turkey, China, Vietnam etc.

2. What kind of activities does The World of Coffee Museum have?

Activities from clubs such as: meditation club, coffee club, book club; special discovering activities and experiences; activities related to coffee industry; activities related to civilization preservation; and special activities on national holidays.

3. What makes The World of Coffee Museum different from other museums?

It is the first coffee museum in Vietnam and is an idea destination for coffee lovers around the world with an exhibition space that can interact with visitors (sound, sight, taste, smell, and touch); the open exhibition space helps expand activities in Body - Soul - Mind, with the Spirit of Coffee and enlarging your mind, your knowledge, your vision as our core values.

4. Opening hours?

  • 8:00 – 17:00
  • Monday - Sunday
  • Open in the evening on major holidays

5. How many kind of tickets and how to book?

  • General tickets (without tour guide): 
    -  Adult:  150.000 VND
    -   Children : ( age 7 to 12 ): 40.000 VND
  • Cách thức đặt mua vé:
    -  Đặt mua vé in trực tiếp tại quầy tiếp tân của Bảo tàng 
    -  Đặt vé qua hotline của Bảo tàng
    -  Đặt vé trực tuyến thông qua website của Bảo tàng.

6. Discount for groups?

  • 7% for groups over 50 people
  • 10% for groups over 100 people
  • 15% for groups over 200 people 

7. Other than Vietnamese, what are other languages that the museum offers on tours?

English, French, Chinese, Ede.

8. Does the museum charge for tour guide? What are the fees?

  • Groups: (Maximum 30 people/group)
     - Vietnamese:
          - Indoor: 150,000 VND/group
           - Outdoor: 175,000 VND/group
           - Both: 200,000 VND/group
    Other languages (English, French, Chinese, Ede)
          Other languages (English, French, Chinese, Ede)
          - Outdoor: 250,000 VND/group

10. Who are eligible to become The World of Coffee Museum's members?

Anyone who is passionate about coffee can become a member of the museum, regardless of their sex, occupation, and nationality (over 18 years old can register to become a member, from the age of 6 to 18 can register with family).

11. What are the benefits of members?

After becoming a member and earning enough points (from shopping at the museum or participating in our activities), you will be able to exchange for:

  • - Silver VIP card with total spending over 5 million VND
  • - Gold VIP card with total spending over 10 million VND
  • - Platinum VIP card with total spending over 20 million VND

Benefits of VIP cards

  • Be invited to exhibition opening ceremonies twice per year
  • Be given two event tickets and 15 free tickets to the museum per year
  • Be welcomed as VIP
  • Be invited to be honored judges for competitions held at The World of Coffee Museum
  • Eligible for 10%, 15 %, 20% discount for services at the museum.
  • discount for services at the museum
  • Received promotion news and new products information one week before release dates.

12. How to become a member?

Terms and conditions

12.1. Anyone who is passionate about coffee is eligible to become The World of Coffee Museum's member.

12.2: Members of The World of Coffee Museum will have following benefits:

  • Be able to participate in activities at the museum such as: reading, making coffee, cultural exchange, cuisine, meditation etc.;
  • Be able to participate in fundraising activities for the museum's scholarships
  • Be able to join clubs such as meditation club, coffee club, book club, painting club etc
  • Be able to receive latest news on exhibitions held at the museum
  • Be able to receive our annual letter

12.3: Types of members

- Become a member of The Loving Family with an annual fee:

  • 5 free tickets per year
  • Invited to The Family Meal Event at the museum
  • 5% discount on services at the museum

- Become a member of The Virtuous Family with an annual fee:

  • 7 free tickets per year
  • 1 free audio tour per year
  • Be able to participate in the museum's charity events
  • 10% discount on services at the museum

- Become a member of The Serving Family with an annual fee:

  • 10 free tickets per year
  • 1 free audio tour per year;
  • Be able to participate in the museum's serving community events
  • 15% discount on services at the museum.

- Become a member of The Loving Family with an annual fee:

  • Adult:  300,000 VND half-price for students
  • Family 700,000 VND 2 adults and 2 children

- Become a member of The Loving Family with an annual fee:

  • Adult:  500,000 VND half-price for students
  • Family 1,200,000 VND 2 adults and 2 children

- Become a member of The Serving Family with an annual fee:

  • Adult:  700.000 VND, half-price for students
  • Family 1.500.000 VND 2 adults and 2 children

12.5: If you want to upgrade your membership, you need only to pay for the fee difference. At the end of each year, if you haven't used your member card, you will be exchanged for a new one.

13. How to get to the museum ?